669qq Privacy Policy

At 669qq, we take your privacy seriously. This policy explains how we collect, use, store, and protect your personal information when you register, play casino games, place cricket bets, or deposit funds on our platform. By using 669qq, you agree to the practices described here.

What information we collect

When you register at 669qq or use our services, we collect the following types of information:

Account registration data

Full name as it appears on your National ID Card, Passport, or Driving Licence
Date of birth to verify you are 18 years or older
Mobile number for account verification and login
Email address for account notifications and password recovery
Username and password you choose during registration
Residential address in Bangladesh

Identity verification documents

Before your first withdrawal, 669qq requires you to complete KYC verification. We collect copies of government-issued documents such as your National ID Card, Passport, or Driving Licence. This process typically takes 2 hours to review and helps us prevent fraud and comply with financial regulations.

Transaction and gameplay data

Deposit and withdrawal amounts in BDT
Payment method used: bKash, Nagad, Rocket, Bank Transfer, or Upay
Transaction timestamps and confirmation numbers
Game history including bets placed, wins, losses, and RTP performance
Bonus usage and wagering progress toward the 11× rollover requirement
Session logs showing when you log in and log out

Device and technical information

We automatically collect technical data when you access 669qq via browser or mobile app:

IP address and approximate location based on IP
Device type, operating system, and browser version
App version if using the 669qq APK (current version 2.6.10)
Screen resolution and preferred language settings
Pages visited and features used on the platform

How we use your information

669qq uses your personal data for the following purposes:

Purpose	Details
Account management	Creating and maintaining your 669qq account, processing login requests, and sending account notifications
Transaction processing	Handling deposits via bKash, Nagad, Rocket, Bank Transfer, and Upay; processing withdrawals within 41 minutes on average
Identity verification	Reviewing KYC documents to confirm your identity and age before approving withdrawals
Game delivery	Providing access to 5,800+ games from Ezugi, KA Gaming, JILI, CQ9, Evolution, FA Chai, and JDB
Bonus management	Applying your 140% welcome bonus up to ৳26,500, tracking wagering requirements, and crediting 0.9% daily cashback
Customer support	Responding to your inquiries via 24/7 Live Chat or email at [email protected]
Fraud prevention	Detecting unusual betting patterns, duplicate accounts, and suspicious withdrawal requests
Platform improvement	Analyzing gameplay data to optimize game selection, fix bugs, and improve user experience

Marketing communications: We may send promotional emails about new games, bonus offers, or cricket betting markets. You can opt out of marketing emails by clicking the unsubscribe link in any message. Essential account notifications (withdrawal confirmations, KYC updates) cannot be opted out.

Payment and transaction data

When you deposit or withdraw funds at 669qq, we handle your payment information according to these practices:

bKash, Nagad, Rocket, and Upay transactions

We collect your mobile wallet number to process deposits and withdrawals. 669qq does not store your wallet PIN or password. Transactions are processed through secure payment gateways provided by the respective services. Deposits typically complete within 3 minutes, while withdrawals take an average of 41 minutes.

Bank transfer details

If you use bank transfer, we collect your bank account number and bank name. This information is encrypted and stored securely to facilitate future transactions. We do not share your banking details with third parties except as required to complete the transfer.

Transaction limits and records

Your transaction history includes all deposits, withdrawals, and adjustments. We maintain these records for regulatory compliance and to help you track your spending. The minimum deposit at 669qq is ৳400, and the minimum withdrawal is ৳500. Daily withdrawal limits vary by VIP tier, starting at ৳140,000 for Classic members.

669qq does not sell your personal information. We share your data only in these specific situations:

Service providers

We work with trusted third-party companies to operate our platform. These include payment processors for bKash, Nagad, Rocket, Bank Transfer, and Upay; game providers like Ezugi, KA Gaming, JILI, CQ9, Evolution, FA Chai, and JDB; and hosting and security services. These partners can access only the data necessary to perform their functions and are contractually required to protect your information.

Legal obligations

We may disclose your information if required by law, court order, or regulatory authority. This includes responding to requests from Bangladesh government agencies investigating fraud, money laundering, or other illegal activity.

Business transfers

If 669qq is acquired by or merged with another company, your personal data may be transferred to the new entity. You will be notified of any such change in ownership.

With your consent

We may share your data for purposes not described here if you give us explicit permission to do so.

How we protect your information

669qq uses industry-standard security measures to safeguard your personal and financial data:

SSL encryption: All data transmitted between your device and our servers is encrypted using Secure Sockets Layer (SSL) technology
Password hashing: Your account password is hashed and salted, meaning even our staff cannot view it in plain text
Two-factor authentication: Optional 2FA via SMS adds an extra layer of security to your account
Access controls: Only authorized personnel can access sensitive data, and all access is logged for audit purposes
Regular security audits: We conduct internal and third-party security assessments to identify and fix vulnerabilities
Firewall protection: Our servers are protected by firewalls and intrusion detection systems

Your responsibility: Choose a strong, unique password for your 669qq account. Do not share your login credentials with anyone. If you suspect unauthorized access, contact [email protected] immediately.

How long we keep your data

669qq retains your personal information for as long as your account is active, plus an additional period to comply with legal and regulatory requirements. Here are the retention timelines for different data types:

Data Type	Retention Period
Account information	Duration of active account + 5 years after closure
Transaction records	7 years from the date of transaction
KYC documents	5 years after account closure or last verification
Game history	Duration of active account + 3 years
Chat logs with support	2 years from the date of conversation
Marketing preferences	Until you unsubscribe or close your account

After the retention period expires, we securely delete or anonymize your data so it can no longer be linked to you. If your account remains inactive for 3 consecutive years with a zero balance, we may close it and archive your data according to the timelines above.

Your privacy rights

As a 669qq user in Bangladesh, you have the following rights regarding your personal data:

Access your data

You can request a copy of the personal information we hold about you. This includes your account details, transaction history, and KYC documents. Submit your request to [email protected], and we will provide the data within 7 business days.

Correct inaccurate information

If any of your account details are incorrect or outdated, you can update them in your profile settings or contact customer support. For changes to your registered name or date of birth, you may need to submit updated KYC documents.

Delete your account

You can close your 669qq account at any time by contacting [email protected]. Before deletion, you must withdraw any remaining balance and complete any pending transactions. We will retain certain data for the periods described in the retention section above to comply with legal obligations.

Opt out of marketing

Click the unsubscribe link in any promotional email, or adjust your notification preferences in your account settings. You will continue to receive essential transactional emails such as withdrawal confirmations and KYC updates.

Restrict processing

In limited circumstances, you can ask us to temporarily stop processing your data. For example, if you believe your information is inaccurate, you can request that we pause processing while we verify it.

Data portability

You can request that we provide your data in a machine-readable format so you can transfer it to another service.

Cookies and tracking

669qq uses cookies and similar technologies to enhance your experience on our platform. A cookie is a small text file stored on your device that helps us remember your preferences and track your activity.

Types of cookies we use

Essential cookies: Required for the platform to function, such as keeping you logged in and processing transactions
Performance cookies: Collect anonymous data about how you use 669qq, helping us improve site speed and navigation
Functionality cookies: Remember your language preference, time zone, and display settings
Analytics cookies: Provide insights into which games are most popular and how users interact with our features

Managing cookies

You can control cookies through your browser settings. Most browsers allow you to block or delete cookies, but doing so may affect the functionality of 669qq. For example, blocking essential cookies may prevent you from logging in or placing bets.

Third-party tracking

Some of our game providers and analytics partners may use their own cookies or tracking technologies. These third parties operate under their own privacy policies, which you can review on their respective websites.

Contact us about privacy

If you have questions or concerns about how 669qq handles your personal information, or if you want to exercise any of your privacy rights, reach out to our team:

Email: [email protected]
Live Chat: Available 24/7 on the 669qq platform
Response Time: We aim to respond to all privacy inquiries within 2 business days

We regularly review and update this privacy policy to reflect changes in our practices or legal requirements. The last update was made in November 2026. Any significant changes will be communicated to you via email or a notice on the 669qq platform.